Why CyberCom?
The number one reason our customers chose CyberCom is because of our 24/7 unparalleled technical support. Many technology companies have started decommissioning telephone support and have started using bots or AI. Not us. We do it all. Phone, email and of course boots on the ground in your business. Technicians on site getting the problem sorted.
A few years ago, we noted that there are many companies that install CCTV solutions in New Zealand – such as CCTV specialists and electricians. However, once the solution is installed, it’s all over to you. No support when things go wrong. When you are finally able to get a technician on site, it is possible they are not familiar with your system so it could well be that they spend several hours understanding the system (at your cost, of course) before finally being able to resolve the actual problem.
CyberCom is different. You will pay us a very small monthly management fee but this is nothing in comparison to what a contractor will charge for every site visit. After the deployment is completed, the team put together extensive documentation. This means we are often able to resolve the problem immediately over the phone. We have advanced remote online monitoring for every piece of hardware we deploy. More often than not, we know about a problem before you do and are able to resolve it within minutes.
Hospitality and Accommodation Business Specialist
We have been a specialist internet and WiFi provider in this industry for two decades. It makes sense to stick with what we know. The good thing about being a specialist CCTV provider to the hospitality industry is that we know the industry standard. We are able to give recommendations based on what has been successful for our other customers. Our customers include cafes, restaurants, bars, hotels, motels and holiday parks/camping grounds.
Our CCTV Solution Features
- The latest cutting-edge commercial-grade technology.
- High Resolution: 4K for clear, detailed images.
- Night Vision: Infrared capabilities are essential for clear footage in low-light conditions.
- Wide Dynamic Range: This feature helps balance lighting in scenes with both bright and dark areas, ensuring clear images.
- Motion Detection: Smart motion detection can minimize false alarms and send alerts when movement is detected.
- Remote Access: Ability to view live feeds and recorded footage via an intuitive app on a smartphone or computer.
- Storage Options: Cloud storage and local storage for flexibility in saving footage.
- Durability: Weatherproof and vandal-proof.
- Pan-Tilt-Zoom: The cameras can be remotely controlled to cover a larger area and zoom in on specific details.
- Scalability: The ability to add more cameras or integrate with existing systems as needs grow.
Commercial-Grade Hardware
We’re very particular about the hardware we work with. There is cheap, unreliable, sluggish, glitchy, residential-grade hardware out there in the market. We refuse to deploy this. Our whole business-model is based on you very rarely needing to contact us and our solutions never failing. We use robust commercial-grade hardware from the following brands that we trust:
Every hospitality business is different. Our solutions are completely customised to meet the needs of each particular property. Contact us today to get a quote for your property. We would happily send one of our team on site for a site survey. Please get in touch.